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At Haus of Moggie, every item is made especially for you. Because our products are custom made to order, we’re unable to accept returns, exchanges, or offer refunds.
Why We Don’t Accept Returns
Each piece we create—whether it’s a shirt, blanket, candle, or other gift—is made specifically after you place your order. Many items include custom details or personalization, which means they can’t be restocked or resold.
For that reason, all sales are final.
Please Double-Check Your Order
Before completing checkout, we recommend reviewing your order carefully, including:
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Size selections
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Color choices
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Personalization or custom text
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Shipping address
We’ll produce your order exactly as it’s submitted, so making sure everything is correct helps us create the perfect item for you.
If Something Isn’t Right
We truly want you to love what you receive. If your order arrives damaged or there was a mistake on our end, please reach out within 5 days of delivery and we’ll work with you to make it right.
When contacting us, please include:
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Your order number
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A brief description of the issue
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A photo of the item