Thank you for shopping with Haus of Moggie! Because each item is made especially for you, please allow a little extra time for your order to be prepared before it ships.
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All items are made to order, which means production begins after your purchase is placed.
Processing time: 3–7 business days
Orders are processed Monday–Friday (excluding holidays)
During busy seasons or holidays, processing times may be slightly longer.
Shipping Time
Once your order has been processed and shipped, delivery times typically are:
United States: 3–7 business days after shipment
Delivery times are estimates and may vary depending on the shipping carrier, weather conditions, or seasonal demand.
International Shipping
At this time, international shipping is only available by special request.
If you are located outside the United States and would like to place an order, please contact us before purchasing. We will do our best to accommodate your request and provide a shipping quote if available.
Tracking Your Order
Once your order ships, you will receive a shipping confirmation email with tracking information so you can follow your package.
Incorrect Shipping Addresses
Please double-check your shipping address before completing your order. Haus of Moggie is not responsible for orders shipped to an incorrect address provided at checkout.
If you notice an error, contact us as soon as possible, and we will do our best to correct it before your order ships.
Lost or Delayed Packages
Once a package has been handed off to the shipping carrier, delivery is managed by the carrier. If your package appears lost or significantly delayed, please contact us and we will help in any way we can.
Questions
If you have any questions about shipping or your order, feel free to reach out.